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FAQs
How long will my order take to arrive?
Orders are typically dispatched within 1-2 business days and delivered within 6 to 9 business days for India Domestic Orders & 15 to 20 days for International Orders; however, please be aware that shipping and delivery times may be impacted by delays during festival seasons or public holidays.
What payment methods are available?
We accept a variety of secure payment options, including:
Online payments via Razorpay
UPI (Google Pay, PhonePe, Paytm, etc.)
Credit & Debit Cards (Visa, MasterCard, RuPay, etc.)
Net Banking & More.
Paypal for International.
All transactions are encrypted and 100% secure.
Do you ship outside India? & Internationally also?
Yes! While we primarily ship across India, we also offer delivery worldwide
International shipping charges and delivery times vary by location and will be shown at checkout. If your country isn’t listed, please contact us to see if we can arrange a shipment.
Direct Message us on Instagram: @ismails.club.
Can I return or exchange my order?
We do not offer returns, refunds, or exchanges for any reason, including sizing issues. Please ensure you check the size chart for each product before making a purchase.
How do I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also track it from your account dashboard.
(Track My Order)
How can I contact customer support?
You can reach us via our Contact page or directly on our Instagram (@ismails.club) or email us at ismailsclub@gmail.com. We usually respond within 24–48 hours.
Do you accept bulk or custom orders?
Yes, we accept bulk and Custom inquiries. Please fill out the form on our Business Inquiry page or email us ( ismailsclub@gmail.com ) for more details.
Is your clothing ethically made?
Absolutely. We are committed to clean graphics, sustainable practices, and ethically sourced materials wherever possible.